As we deal with food products, returns are accepted only under specific circumstances.

Eligible for Replacement or Refund

You may request a replacement or refund if:

• Wrong product delivered
• Damaged package received
• Product missing from order
• Manufacturing defect
• Product spoiled before expiry due to manufacturing issues

Not Eligible for Return

Returns will not be accepted if:

• Product has been opened
• Product has been consumed
• Customer changes their mind
• Incorrect order placed by customer
• Improper storage after delivery

Refund Process

Once approved:

• Refund will be processed within 5–7 business days
• Refund will be credited to the original payment method

Replacement Process

Approved replacements will be dispatched within 2 business days, subject to product availability.

Proof Required

Customers must provide:

• Order Number
• Product Images
• Package Images
• Invoice (if requested)